Most of our physicians are bilingual (mostly Turkish and English). Interpreter services qualified in medicine are also available for a number of languages. Furthermore, International Patient Services Center representatives are fluent in English, and Arabic languages. Our aim is to ensure effective communication between you and your care providers. You may contact us 24-hours a day, 7 days a week. However, the best time is during working hours from 08:00 – 17:00, from Monday to Friday.
We are pleased to assist you with accommodations based on your needs. Although we welcome accompanying family members, we expect you to inform our representatives while making an appointment about the accompanying party. It would also be helpful if you can give us an indication of your budget as well.
It is best to schedule appointments prior to your arrival in order to minimize delays and inconvenience. The International Patient Center’s staff is determined to make sure all your needs are met. Our professional staff will assist you in hospital admission and discharges, payment procedures and financial transactions, language interpretation, local tours and excursions, visa procedures, guidance before and after arrival, and international insurances. Our role is to make you as comfortable as possible during your stay.
When scheduling an appointment, please have the following information available: Name (as shown on your passport) Date of birth Present address Country of Residence Embassy, if applicable Medical records Diagnosis and/or symptoms Insurance information, if applicable You need to state your name, as shown in your passport, your present address, date of birth, your medical problem and the preferred date of the appointment. You must have on hand all relevant information on your medical condition, including x-rays, medical history/records, and your current medication. It is useful to have supporting documentation on your prescription drugs. Carry the contact details of your local doctor who has referred you.